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My OTA application was rejected. Do I get a refund?

Updated April 2026

No. OTA rejection is an independent decision made by the OTA platform based on their own due diligence criteria. Common rejection reasons include:

  • Property doesn't meet OTA quality standards
  • Incomplete or inaccurate information
  • Missing regulatory documents
  • Property location or type not accepted by the OTA

We do our best to ensure your application is complete and accurate, but we cannot control or influence the OTA's decision. Our success rate is 98%.

If rejected, our team will advise on next steps — often a resubmission with corrections can succeed.

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